Learn exactly how we collect, use, and protect your personal data — all explained clearly and transparently.
Your data is protected to the highest standard on sporty app. Here's a quick overview of our core commitments.
All your data and transactions on sporty app are protected by 256-bit SSL encryption. Third parties can never access your data.
Your personal data is never sold to third parties. sporty app only uses the information necessary to improve its services.
You can view, update, or request deletion of your personal information at any time. You have full control over your data.
All data stored on sporty app's servers is protected by advanced firewalls and access controls, making unauthorized access completely impossible.
You can opt out of sporty app promotional emails or SMS at any time. We respect your preferences.
What we collect, why we collect it, and how long we keep it — all clearly set out in this Privacy Policy. No hidden agendas.
Sporty app ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains how sporty app collects, stores, and uses your personal information, and under what circumstances it may be shared with third parties.
By using the sporty app website or app, you agree to this Privacy Policy. This is a legal document, so please read it carefully. Contact us if you have any questions.
Please note: This Privacy Policy applies to all sporty app services — including the website, mobile app, and all customer support channels.
Sporty app collects your information in several ways. Below is a detailed breakdown of what we collect and when.
When creating an account on sporty app, you will be asked to provide certain personal information that is essential for us to deliver our services:
Before processing financial transactions or withdrawals, sporty app verifies your identity. The following documents may be required:
When you use sporty app, certain information is collected automatically:
| Data Type | Why it is collected |
|---|---|
| IP Address | Geolocation verification & security |
| Device Information | App Optimization & Fraud Prevention |
| Browser & OS information | Ensuring Compatibility |
| Session Data & Logs | Security & Technical Troubleshooting |
| Betting activity data | Account Management & Responsible Gaming |
Sporty app uses your data only for legitimate and necessary purposes. We never use your information unnecessarily. The main purposes are outlined below:
Your information is used to manage your account, process betting transactions, handle deposits and withdrawals, and provide customer support.
Sporty app uses data to protect your account from unauthorized access and to detect fraudulent activity on the platform. This is done in the interest of all users.
Sporty app monitors your betting behavior to promote responsible gaming. If unusual or high-risk patterns are detected, you may be offered support.
We may be required to share information with regulatory authorities for anti-money laundering (AML) compliance and other legal obligations.
Sporty app analyzes usage patterns to improve your platform experience. All such analysis is carried out anonymously and in aggregated form.
Our Commitment: sporty app never sells your data to advertisers or data brokers. Our business model does not rely on selling your information.
Sporty app does not generally share your personal data with third parties. However, sharing may be necessary in the following limited circumstances:
Only the minimum required information is shared with payment providers such as bKash, Nagad, Rocket, or banks to process transactions. These third parties operate under their own privacy policies.
Sporty app is required to disclose information in response to a valid court order or lawful request from a law enforcement authority. In such cases, we act strictly within the bounds of the law.
Sporty app works with a number of technology partners to operate the platform — including cloud storage, cybersecurity, and analytics tools. All partners operate under strict confidentiality agreements.
The sporty app website and app use cookies and similar tracking technologies to enhance your experience.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some sporty app features to not work properly.
Continued use of sporty app constitutes your consent to the use of cookies. We do not use third-party tracking pixels or cross-site tracking.
Sporty app uses industry-leading security measures to protect your personal data.
Within sporty app, only staff who require access to your data are permitted to view it. All employees receive privacy training and are held to strict internal policies.
Important: In the event of a security breach, sporty app will promptly notify all affected users and take the necessary steps to address the situation.
Sporty app believes every user has full ownership of their personal data. You may exercise the following rights:
You can request to see all the information sporty app holds about you at any time. Contact our support team and the complete details will be provided within 30 days.
If any of your information is incorrect, you can request a correction. Once your identity is verified, the update will be processed promptly.
After account closure, you may request deletion of all data except what is required for legal compliance and fraud prevention purposes.
You can unsubscribe from sporty app promotional emails or SMS at any time. This will not affect your access to core platform services.
To exercise your privacy rights, please contact us: support@sportyapp.app
Sporty app does not retain your data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:
| Data Type | Retention period |
|---|---|
| Account personal information | For the duration of the active account + 5 years |
| KYC Documents | 7 years after account closure (legal obligation) |
| Transaction records | 7 years (as required by financial regulatory law) |
| Betting History | 3 years |
| Log Files & Session Data | 90 Days |
| Customer support conversations | 2 years |
Once the retention period expires, your data is securely deleted or anonymized.
Sporty app is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If we become aware that a minor has created an account on sporty app, that account will be closed immediately and all associated data will be deleted.
If you are aware that a minor is using sporty app, please support@sportyapp.appimmediately.
Sporty app may update this Privacy Policy from time to time. Users will be notified of any significant changes via email or in-app notification.
Continued use of sporty app after any changes constitutes your acceptance of the updated policy. The latest version of the policy will always be available on this page.
For any questions, complaints, or requests regarding our privacy policy, please get in touch with us:
Our team will typically respond to your request within 24–48 hours.
Your data is fully secure on sporty app. Open an account today and enjoy the best Sports Betting experience in Bangladesh.