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Safe Gaming Initiative

Responsible Gaming on sporty app — Stay in the Game, Stay in Control

Betting should be fun, not stressful. sporty app believes every player has the right to play in a healthy, controlled way. Our Responsible Gaming tools and guidelines are here to help you do exactly that.

18+ Age Restriction
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Our Commitment to Responsible Gaming

Sporty app is more than just entertainment — it's a safe environment where your well-being is our top priority.

Set a Betting Limit

On sporty app, you can set your own daily, weekly, and monthly betting limits. Once a limit is set, it cannot be increased before the designated time period has passed.

Cooling-Off Period

Take a break of anywhere from 24 hours to 30 days whenever you need one. During a cooling-off period, betting on your account will be temporarily suspended.

Self-Exclusion

If you want to stay away long-term, you can self-exclude for anywhere between 6 months and 5 years. During this period, sporty app will not send you any promotional communications.

Session Time Limit

Set a session timer to manage how long you bet in one sitting. When the time is up, sporty app will prompt you to take a break.

Loss Limit Controls

If your losses exceed a set limit, your account will be automatically suspended temporarily. This is the most effective way to protect your budget.

24/7 Support

For any questions or support around responsible gaming, sporty app's support team is here for you around the clock.

Recognising the Signs of Problem Gambling

Problem betting doesn't happen overnight — it develops gradually. If you notice any of the signs below in yourself or someone close to you, don't wait to seek help.

Keep in mind: Acknowledging the problem is the first step toward solving it. sporty app is here to support you every step of the way.

01

Repeatedly betting to try to recover lost money

Chasing losses by placing bigger bets — this is the most common sign of problem gambling.

02

Inability to Stop Betting

Feeling unable to stop or constantly telling yourself "just one more" is a cause for concern.

03

Hiding it from family or friends

Hiding your betting activity or being dishonest about it damages relationships.

04

Financial strain

Borrowing money or using essential funds for betting is a serious warning sign.

05

Stress, anxiety, or depression

Feeling restless or irritable when unable to bet may be a sign of dependency.

06

Neglecting work or studies

Neglecting daily responsibilities to spend more time betting is a cause for concern.

Sporty app's Responsible Gaming Tools

Our platform includes a range of built-in tools to help you keep your gaming healthy and in check.

Deposit Limit

Decide in advance the maximum amount you will deposit within a given time period.

  • Go to Account Settings
  • Choose Responsible Gaming
  • Set a Deposit Limit
  • Confirm — takes effect immediately

Betting Limit

Set a maximum stake per bet to avoid taking on too much risk in a single wager.

  • Click on the Bet Limit option
  • Set a per-bet limit
  • Choose daily or weekly
  • Save

Timeout

Set a timeout for a short-term break. Choose anywhere from 1 day to 6 weeks.

  • Look for the Take a Break option
  • Select your break duration
  • State a reason (optional)
  • Confirm

Self-Exclusion

To avoid long-term issues, take a break from sporty app for a set period of time.

  • Go to the Self-Exclusion option
  • Select a duration (6 months–5 years)
  • Notify the support team
  • Takes effect immediately

Check in with yourself — do you have your gaming under control?

Answer the following questions honestly. If more than three of your answers are "Yes", we recommend reaching out to the sporty app support team.

This assessment is completely private and confidential. Your responses are not stored on sporty app.

1

Have you bet more than your pre-set budget this month?

2

Have you ever chased your losses by placing more bets to try to win back what you lost?

3

Have you ever felt restless or anxious when trying to stop betting?

4

Have you ever hidden your betting activity from family or friends?

5

Have you ever borrowed money or dipped into essential funds to place bets?

6

Have you spent excessive time betting at the expense of work, family, or other responsibilities?

7

Have you tried to cut back or stop betting but couldn't?

Practical Tips for Safer Betting

Millions of people enjoy betting on sporty app every day. Following these simple habits will keep it fun.

Set your budget in advance

Set a fixed betting budget at the start of each month. Once it's gone, stop — and wait until next month.

Think of betting as entertainment

Betting is a form of entertainment, not a source of income. Keeping that mindset makes it easier to accept losses as a normal part of the experience.

Take regular breaks

Avoid long, uninterrupted betting sessions. Take at least a 10-minute break every hour and get up for a short walk.

Don't bet under stress

Avoid betting when you're angry, sad, or lonely. It's harder to make sound decisions when you're in that headspace.

Know when to stop — even after a win

After a big win, the urge to chase even bigger wins can feel overwhelming. But that's exactly when the risk is highest — stick to your limits and stop.

Tell someone you trust

Letting a family member or trusted friend know about your betting habits creates accountability and makes it easier to stay in control.

What Is Responsible Gaming and Why It Matters

Responsible Gaming means betting in a way that keeps you in control at all times — financially, mentally, and socially. sporty app believes betting can be a legitimate form of entertainment, as long as it's done mindfully and within your limits.

Sports betting is growing in popularity across Bangladesh, especially during cricket and football seasons. But with that growth comes an increased risk of problem gambling. sporty app wants every user to stay informed about responsible play and to make use of our tools to protect themselves.

Sporty app's Responsible Gaming Policy

As a responsible betting platform, sporty app strictly upholds the following core principles:

  • Strictly prohibited for anyone under 18: Age is verified at registration, and identity is confirmed through the KYC process.
  • Transparent information: Clear information is provided on the risks and potential losses associated with every bet.
  • Identifying the problem: If unusual betting patterns are detected, sporty app automatically sends the user an alert.
  • Easy Access to Support: Responsible Gaming tools are always easy to access — no complicated process required.
  • Restraint in promotional advertising: sporty app never runs promotions that encourage risky betting behaviour.

What Family Members Can Do

Family members are often the first to notice when someone is struggling with a betting problem. If you believe someone close to you is betting irresponsibly, here's what you can do:

  • Speak calmly without making direct accusations
  • Try to understand how they feel — show empathy, not anger or judgment
  • Help them get in touch with the sporty app support team
  • Recommend professional counselling services
  • Remember, problem gambling is a behavioral issue — not a character flaw

Balancing responsible play and enjoyment

Millions of users enjoy betting on cricket, football, and more on sporty app every day. Responsible gambling doesn't mean you can't have fun — it simply ensures that betting always remains a positive part of your life.

When done right, betting is an exciting part of being a sports fan. Winning with your favourite team feels even better, and any losses won't have a meaningful impact on your life. That's what responsible gaming is all about.

sporty app's Commitment: We're more than just a betting platform — we're building a responsible gaming community where every member feels protected and respected.

Where to Go for Additional Support

Beyond sporty app's own support, you can also seek professional help. Consulting a mental health specialist or behavioural therapist is highly effective in overcoming problem gambling.

Contact us: support@sportyapp.app — our Responsible Gaming team will provide you with the right guidance.

Responsible Gaming FAQ

Here are answers to the questions sporty app users ask most.

After logging in, go to Settings or My Account. Under the Responsible Gaming or Safe Gaming section, you'll find options for Deposit Limit, Bet Limit, and Loss Limit. Set your preferred daily, weekly, or monthly limits and click Confirm. Limits take effect immediately. A 24-hour cooling period applies if you wish to increase a limit.

Yes, completely safe. Your account balance is fully protected during self-exclusion. Once the exclusion period ends, you can withdraw your funds. Only betting activity is suspended during self-exclusion — your account and balance remain untouched.

sporty app strictly follows an 18+ policy. Age is verified at registration, and identity is confirmed through the KYC process. For extra protection on shared devices at home, we recommend securing your device with a PIN or password and logging out of the sporty app after each session.

Email us anytime at support@sportyapp.app or use sporty app's live chat support. Our Responsible Gaming team is available 24/7 and will assist you with complete confidentiality.

No, different rules apply. Reducing a limit takes effect immediately, but increasing one requires a waiting period of at least 24 to 72 hours. This policy is intentional — it helps prevent impulsive decisions to raise your stakes in the heat of the moment.

Yes. sporty app's system automatically monitors unusual betting patterns — such as sudden spikes in betting amounts, extended uninterrupted sessions, or placing large bets immediately after a loss. When such patterns are detected, sporty app sends the user a warning message and, if necessary, the support team reaches out directly.

Play responsibly — get started on sporty app today

Enjoy betting in a safe environment. Use our responsible gaming tools to set your own limits and get even more out of the sport you love.

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